Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Customs and Import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs
How to Figure out the Size of your Beaded Ring - STEP 1
Please be certain of your ring size when ordering a bead ring. Custom rings cannot be exchanged or returned because the wrong size was ordered. Returns and exchanges are provided only if the ring is defective.
Take your metal ring for the same finger you are measuring for the beaded ring. If you are between sizes, order up a half size. ***Since beaded rings are woven tightly and do not stretch you want to go a full size up from your metal ring.*** If you don't know your ring size, you may print a PDF ring sizer from the internet - I recommend this one from Kay Jewelers:
https://www.kay.com/ring-size-guide
Having trouble printing? Go to Figuring Out Your Bead Ring Size Part 2 to use a different method - no computer required.
How to Figure Out your Beaded Ring Size - STEP 2
Please be certain of your ring size when ordering a bead ring. Custom rings cannot be exchanged or returned because the wrong size was ordered. Returns and exchanges are provided only if the ring is defective.
Always measure your fingers when they are warm, not cold. Cut a thin strip of paper. Wrap the paper around the base of your finger. If you have larger knuckles measure both (you may want to choose a size between the two to allow the ring to slip on comfortably). Make sure the ring fits over your knuckle! Mark the spot where the paper meets and measure the distance with your ruler. Make sure you measure correctly ring should not fit snug.
Can I return earrings?
No, due to hygienic reasons, earrings cannot be returned or exchanged.